Helpdesk Common Issue Resolutions
Getting started with our helpdesk software
RDCRS Landing Pad
The RDCRS Landing Pad is a valuable resource when looking for information regarding gmail, calendars, groups, student password resets and much more.Check it out!https://sites.google.com/rdcrs.ca/rdcrslandingpad/the-technology-centre
Connect a Personal Windows 10 Device to RDCRDSTAFF WiFi
Click the link below for Instructions on how to connect your personal Windows 10 device to the RDCRDSTAFF wireless network.https://docs.google.com/document/d/1IaYnAc2TSUi6S8yGGX3EjatHvtpApPQ2wehMDaLFCNM/edit?ts=5d72b53b#
Classroom Computer, phone & Projector Connection Guide
Please use the following link to find a step-by-step guide on how to re-connect your classroom computer, phone and projector:https://docs.google.com/presentation/d/1C16jPf7pbe-VCo9clU8PX3TA6oDh5FktwhBojbLn0C4/present?slide=id.p
PowerSchool Login Error - Access Denied!
Issue : You attempt to login to Powerschool but receive an error that reads " Access is Denied" Reason : Your computer password has expired.Resolution : Reset your passwordStep 1 - From any PC (you cannot reset your password on a chromebook/chromebit) at your school/site, enter your current compu...